opening hours:
Mon-Fri: 8am – 7pm
FAQs
ExecutivePlusLogistics typically handle a wide range of items, including documents, parcels, packages, gifts, legal documents, medical samples, and even fragile or valuable items. However, there may be restrictions on certain dangerous or prohibited goods.
Booking our courier service is easy. You can either do it online through the courier company's website or app, or you can call their customer service and provide the necessary details for pickup and delivery. Many companies also offer drop-off locations.
You'll typically need to provide details such as the sender's and recipient's addresses, contact information, the dimensions and weight of the package, and the type of service you require (e.g., standard, express, international).
With any financial product that you buy, it is important that you know you are getting the best advice from a reputable company as often you will have to provide sensitive information online or over the internet.
Delivery times vary depending on the EPL, the service level chosen, and the destination. Standard services may take 1-5 business days, while express or overnight services can be much quicker. International shipments can take longer due to customs and distance.
You'll receive a tracking number when you book the service, and you can use it to monitor the progress of your package until it's delivered.
EPL typically offer insurance options to cover lost or damaged packages. If your item is lost or damaged, you can file a claim with the courier company. Be sure to carefully review their terms and conditions regarding insurance.
Yes, EPL have restrictions on certain items, such as hazardous materials, illegal substances, perishable goods, and some high-value items. It's important to check with the courier company for their specific restrictions.
In many cases, a signature may be required for delivery, especially for valuable or sensitive items..